| Legal Information
Faunatech/Austbat is committed to the privacy of all individuals and organisations
with whom it deals.
Personal information held by Faunatech/Austbat may include name,
address, telephone and mobile phone numbers, facsimile numbers,
email addresses, bank account or credit card details, and records
of communications held between you and Faunatech/Austbat, relating
to goods and services provided and details of your trading history
Faunatech/Austbat respects your privacy, so we do not trade, rent
or sell your personal details to any third parties. The primary
reason for which we use your personal information is to sell and
distribute to you in a timely manner.
Your personal information may be used to:
- Provide the
products and customer service you require;
- Administer and
manage those services including, invoicing, delivery and debt
- Inform you of
ways the services provided to you can be improved;
complaints in relation to our products and services;
- Gain an understanding
of your needs in order for us to provide you with better products
- Maintain and
develop our business systems and infrastructure including testing
and upgrading of these systems.
Your personal information may also be used to inform you of new
information about our products that might be of interest to you.
If you do not wish to contacted regarding new information please
contact our Privacy Manager (see information below).
For the above purposes we will only disclose your personal information
and service providers to whom we outsource including:
- Our professional
advisers, including our accountants, auditors and legal advisers.
- Government and
regulatory authorities and other organizations as required or
authorised by law.
Faunatech/Austbat takes all reasonable precautions to ensure that
the personal information collected, used and disclosed is accurate,
complete and up-to-date. However, the accuracy of the information
depends largely on the information provided by you to us. Accordingly
we request that you:
- Let us know
of any errors in your personal information; and
- Keep us up-to
date with any changes in your personal information.
On most cases we will amend inaccurate, incomplete or out-of-date
information. In some cases it is necessary for us to keep a record
of what we know or understand to be correct at a particular time.
(However, in those circumstances, if you request, we will take reasonable
steps to associate with the relevant record of your person information
a statement to the effect that you claim the information is inaccurate,
incomplete or out-of-date.)
Generally, you have a right to access your personal information.
Faunatech/Austbat will handle all requests for access to personal
information in accordance with the National Privacy Principles.
If you would like to access your personal information please advise
us in writing. We will acknowledge all requests within 14 days of
receipt and respond within 30 days.
If you have any queries or complaints in relation to privacy, please
contact us by mail or phone.
PO Box 1655
Bairnsdale VIC 3875
Phone: +61 3 5157 9001
Fax: +61 3 3 5157 9002
Users of our "Snippets" pages shall not:
- send emails
or post messages that are unlawful, excessively large, obscene,
vilifying or contain libellous content.
- send unsolicited
advertisements ("Spam"), chain letters or similar emails.
- modify the sender,
time, server or other header information of emails.